Effective Date: January 13, 2025
This Privacy Policy outlines how Phoenix Capital SRL (operating under the Kova commercial name), a limited liability company with its registered offices located Rue Victor Hugo 97, B-1410 Waterloo, Belgium, referred to as “the Website”, “we”, or “our”, collects, uses, stores, and protects your personal information when you access or use our website.
We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR).
By using our Website, you agree to the terms of this Privacy Policy.
We may collect the following types of personal data from you:
1.1 Personal Information Provided by You
• Name
• Email address
• Phone number
• Postal address
• Any other information you provide through our contact forms or interactions with the Website
1.2 Information Collected Automatically
When you use the Website, we may collect certain information automatically, such as:
• IP address
• Browser type and version
• Operating system
• Pages you visit and actions taken on the Website
• Cookies and other tracking technologies
Under GDPR, we process your personal data based on the following legal grounds:
You can withdraw your consent for marketing communications at any time by contacting us at privacy@kova.biz.
We may use your personal data for the following purposes:
• To provide and manage the Website’s services
• To personalize your experience
• To improve our Website’s functionality and security
• To send marketing communications (with your consent)
• To comply with legal and regulatory requirements
We do not sell, trade, or rent your personal data to third parties. However, we may share your personal information with trusted third-party service providers, including:
• Web hosting providers
• Payment processors
• Email service providers
We ensure that all third-party providers adhere to GDPR requirements by entering into Data Processing Agreements (DPAs) with them.
We may also disclose your personal data if required to do so by law, court order, or government regulation.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Once your personal data is no longer required, we will delete or anonymize it in a secure manner.
Under the GDPR, you have the following rights regarding your personal data:
1. Right to Access – You can request a copy of the personal data we hold about you.
2. Right to Rectification – You can request that we correct any inaccuracies in your personal data.
3. Right to Erasure (Right to be Forgotten) – You can request that we delete your personal data.
4. Right to Restrict Processing – You can request that we limit the processing of your personal data.
5. Right to Data Portability – You can request your data in a structured, commonly used, and machine-readable format.
6. Right to Object – You can object to the processing of your personal data in certain circumstances.
7. Right to Withdraw Consent – You can withdraw your consent for data processing at any time.
8. Right to Lodge a Complaint – You can lodge a complaint with your local data protection authority if you believe your rights have been violated.
Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.
We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls.
However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.
We use cookies to improve your experience on our Website. Cookies are small files that are stored on your device when you visit the Website.
Types of Cookies We Use:
• Essential Cookies: Necessary for the operation of the Website.
• Analytics Cookies: Help us improve the Website by tracking user behavior.
• Marketing Cookies: Used to show relevant advertisements.
You can manage your cookie preferences through your browser settings, which allows you to accept or reject specific types of cookies.
Our Website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party websites.
Our Website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected personal data from a child, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our Website.
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under GDPR, please contact us at:
Email: privacy@kova.biz
You may also contact your local Data Protection Authority (DPA) to lodge a complaint. For a list of DPAs, visit:
